Centralize buyer and tenant inquiries in one real estate CRM
In JBR Sadaf, Dubai, Real Estate Marketing Managers can capture and track all buyer and tenant inquiries in one place to follow up faster and close more deals with their team.
Leads now come from many channels, and without one CRM, inquiries are lost, agents double‑call prospects, and you cannot see which campaigns or listings bring real results.
FAQ
How does Real Estate OS centralize buyer and tenant inquiries?
It connects your website forms, portals, WhatsApp, calls, and emails into one Bitrix24 CRM. Every inquiry becomes a lead with full history in one place.
Can I track inquiries from Dubai portals like Property Finder or Bayut?
Yes. Inquiries from major portals can be captured into the CRM via email parsing, API, or integrations. Each inquiry is linked to the right property and agent.
How are leads assigned to agents in my brokerage?
You can set simple rules. For example, round‑robin, by area, by property type, or by language. The system auto‑assigns new leads and creates tasks for agents.
Can I see all conversations with a buyer or tenant in one view?
Yes. Calls, emails, WhatsApp, SMS, and meetings can be logged on the contact timeline. You see who spoke to them, when, and about which properties.
Does it help avoid duplicate leads from different channels?
Yes. The CRM can detect possible duplicates by phone, email, or name. You can merge records so one client has one profile with all inquiries and deals.
Can I manage property listings and match them to inquiries?
Yes. You store each listing with key details and status. You can then match buyer or tenant needs to suitable listings and track which options were offered.
What kind of reports can I get for my Dubai brokerage?
You can see leads by source, agent performance, conversion by area, and pipeline value. Dashboards show where inquiries come from and how they move to deals.
How do we start using Real Estate OS in our office in JBR, Dubai?
You can book a demo with the team. They will review your current tools, set up lead sources, pipelines, and basic automations, then train your team on daily use.