FAQ
Our Bitrix24 setup failed. Can you fix it or must we start again?
We first audit your current Bitrix24. If the base is usable, we fix and extend it. If it is too messy or slow, we propose a clean rebuild with data migration, step by step.
What does a full "turnkey" reimplementation include for my agency?
It usually includes process audit, CRM structure redesign, pipelines for buyers, tenants and landlords, listing management, automation, document templates, reports, and team training.
How do you understand our real estate processes in Dubai?
We run short workshops with your founder and key agents. We map how you get leads, assign them, manage listings, viewings, offers, contracts, and post‑sale work, then design flows around that.
Can you migrate data from our broken Bitrix24 to the new system?
Yes, we usually export leads, contacts, deals, properties, and tasks. Then we clean and re‑import them into the new structure, with clear rules for duplicates and missing fields.
Will my agents need to stop work during the reimplementation?
We try to avoid that. Typically we build and test in a separate space, then switch in stages. Some short freezes can happen when we migrate data, but we plan them for low‑activity hours.
How long does a full reimplementation usually take?
It depends on size and complexity. As an example, a small digital‑first brokerage may need a few weeks. A larger team with many custom rules may need a few months, in phases.
Can you adapt the system to Dubai portals and WhatsApp leads?
Yes, we can connect typical lead sources like property portals, website forms, WhatsApp and phone calls. Leads then go into clear pipelines with routing rules and follow‑up tasks.
How do you make sure the new system is actually used by agents?
We keep screens simple, automate routine steps, and match flows to how agents really work. We also run short trainings, create quick guides, and adjust based on early feedback.