Real estate CRM for Dubai agencies | eccentrio.com
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Switch to a real estate CRM built for Dubai agencies

Replace your generic CRM with a real estate operating system on Bitrix24 that connects leads, listings, deals, and landlord management in one place.
Book a demo How it works
Dubai’s fast market demands speed. A real estate CRM helps you respond to leads faster, keep listings accurate, and track every deal step in one system before the next busy season.

Quick answer

Value

CRM built for Dubai property deals
Manage buyers, tenants, landlords, and listings in one place with stages tailored to Dubai real estate workflows.
From lead capture to closed contract
Capture portal and website leads, nurture them in the CRM, and manage viewings, offers, and paperwork in one system.
Clear view of team performance
See which agents convert, which channels bring deals, and where deals stall, so you can refine processes and training.

How it works

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1. Map your current CRM processes
List how you capture leads, manage listings, deals, documents, and reports today. Note gaps, manual work, and must‑have features.
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2. Configure RealEstate OS for your agency
Set up pipelines, property fields, landlord and buyer profiles, and document templates. Import data from your current CRM in stages.
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3. Train team and switch in phases
Start with one office or team. Train users on daily workflows, adjust settings from feedback, then move all teams and shut down the old CRM.

FAQ

How is a real estate CRM like RealEstate OS different from generic CRMs?
It has objects, fields, and workflows made for property deals. For example, listings, landlords, units, portals, and RERA-style documents are built in, so you do not need many custom hacks.
Can we migrate our data from our current CRM to RealEstate OS?
Yes, data can be exported from your current CRM and imported into Bitrix24-based RealEstate OS. Typical steps: map fields, clean duplicates, test on a small sample, then run full migration.
Will we lose our existing leads and deals during migration?
You should not, if migration is planned well. Usually, a copy of your data is taken, tested in a sandbox, and only then switched live. During cutover, users may pause work for a short time.
Does RealEstate OS support Dubai-specific needs like portals and RERA docs?
It is designed for Dubai brokerages. You can track portals (for example, listing sources), landlords, tenancy contracts, and standard document templates that match local practice.
How long does it typically take to switch from our current CRM?
A simple setup can take a few weeks (example). More complex cases with many automations, teams, and integrations can take a few months (example), depending on how fast your team tests and approves.
Will our agents in JLT need a lot of training to use the new system?
Most agents learn the basics in a few short sessions (example). The interface is similar to common CRMs, but with real estate terms. Short video guides and cheat sheets help adoption.
Can RealEstate OS connect to our phone system, WhatsApp, and email?
Yes, Bitrix24 supports telephony, email, and chat integrations. Calls, messages, and emails can be logged to the client record, so you see full history for each lead or tenant.
How do we run both CRMs in parallel during the transition?
You can keep the old CRM as read-only while agents start using RealEstate OS for new leads. For a short period (example a few weeks), you may update both, then fully switch once data is verified.

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